Lesson Plan for Senior Secondary 2 - English Comprehension - ssay Writing (formal Letters); Letters Of Complai

**Lesson Plan: English Comprehension - Senior Secondary 2** **Topic: Essay Writing (Formal Letters); Letters of Complaints** --- **Objective:** By the end of the lesson, students will be able to: 1. Understand the structure and format of formal complaint letters. 2. Identify key components of a complaint letter. 3. Draft a formal complaint letter addressing a specific issue clearly and professionally. --- **Materials Needed:** - Whiteboard and markers - Sample complaint letters (printed or projected) - Handouts with letter structure and example phrases - Writing materials (paper, pens, or laptops/tablets) **Duration:** 1 hour and 20 minutes --- **Lesson Outline:** 1. **Introduction (10 minutes)** - Greet students and briefly introduce the topic. - Discuss the importance of formal letters and their role in addressing complaints. - Explain the objective of the lesson. 2. **Warm-Up Activity (10 minutes)** - Ask students to brainstorm a few situations where they might need to write a complaint letter (e.g., faulty product, poor service). - Write their answers on the board and discuss the scenarios briefly with examples. 3. **Direct Instruction (15 minutes)** - Present the structure of a formal complaint letter on the board: - Sender’s address - Date - Recipient’s address - Subject line - Salutation - Body of the letter (Introduction, Details of Complaint, Resolution Request) - Closing - Signature - Explain each component in detail and provide examples. - Highlight the tone and language used in formal letters—polite, clear, and concise. 4. **Guided Practice (20 minutes)** - Distribute sample complaint letters to students. - Break the students into small groups and assign each group a sample letter. - Instruct groups to identify and label each component of the letter. - After 10 minutes, discuss the findings with the class, ensuring everyone understands the structure. 5. **Independent Practice (20 minutes)** - Provide students with a scenario for writing their complaint letter (e.g., complaining about a defective mobile phone purchased online). - Ask students to draft a letter individually using the structure discussed. - Circulate the room to provide guidance and answer any questions. 6. **Review and Feedback (15 minutes)** - Call on a few students to read their letters aloud. - Provide constructive feedback focusing on structure, clarity, and language. - Encourage peer feedback to promote collaborative learning. 7. **Homework Assignment (5 minutes)** - Assign students to write a complaint letter on a different scenario of their choice (e.g., a complaint about a delayed flight). - Ensure they follow the structure and use formal language. - Inform them that their letters will be reviewed in the next class. **Closure (5 minutes)** - Summarize the key points of the lesson. - Reiterate the importance of structure and tone in formal complaint letters. - Answer any remaining questions and encourage students to apply these skills in real-life situations. --- **Assessment:** - Evaluate participation in class activities and discussions. - Review and grade the homework complaint letters based on clarity, structure, content, and adherence to formal language conventions. **Additional Notes:** - Encourage students to utilize the library or online resources for further reading on formal letter writing. - Provide additional examples or templates for students who may need extra support. --- By following this lesson plan, students in Senior Secondary 2 will develop essential skills in crafting formal letters, particularly those used for lodging complaints, thereby enhancing their overall written communication abilities.